If you are thinking about getting a CRM software solution, chances are you’ve done some homework and maybe you have concluded that all CRM solutions are created equally, perform the same functions and have the same features, so any one will do. Or you may feel like you know less than you did before as you are sifting through the myriad of solutions on offer. Choosing a CRM solution is more than the features and functionality. I have put together my top 5 reasons why I opt for this CRM over any other on the current market.
Onboarding your entire team can seem like a daunting challenge but with Dynamics 365, it is surprisingly easy thanks to it’s similarities with common programs and integrative functions. Anyone familiar with Microsoft products will be immediately comfortable with the user-friendly interface in Dynamics 365, making user “buy-in” effortless. Fully integrated with Outlook and all other Office 365 offerings, is another big win with Dynamics 365, enabling team collaboration and sharing across the organization, streamlining productivity.
Not many of us sit in at our office desk all day, going outside or working remotely is more common these days. Dynamics 365 allows you access from anywhere including your phone or tablet with ease. This is great for organisations with field teams who might need to check in while on the road. Instead of having to set up a laptop and sit down at a desk, they can simply use their mobile device on the go. Mobility is a necessity these days so Dynamics 365 mobility functions are a key feature.
When it comes to deployment Dynamics 365 offers a cloud, on-premises, or a hybrid option, accommodating different organisations with different needs and budgets. With some CRM solutions, you need to buy a fixed number of licenses or upgrade to the next level when your user numbers increase, but with Dynamics 365, you have the ability to add in the exact number of users that are needed which means you only pay for what you need.
High Level of Security
Microsoft maintains your security and has a high level of protection which is all included in your costs. The Microsoft Dynamics 365 (online) service provides secure access across platforms and devices, with anti-spam and antivirus technologies that are automatically updated to protect against the latest threats. The security features and services associated with Microsoft Dynamics 365 (online) are built in, which can help to reduce the time and cost associated with securing IT systems. At the same time, Microsoft Dynamics 365 (online) enables administrators to easily control permissions, policies, and features through online administration and management consoles, which means that you can configure the service to meet specific security and compliance requirements.
Choosing the right CRM solution for your organisation should not only be about the functions and features it offers, but on the ability to fit into your organisation’s people and processes.